Centre Manager at Elite Talent Placements

Location: Benin City, Edo State
Department: Management and Operations
Reports To: Group General Manager
Experience: 5 to 7 years
Salary: ₦300,000 to ₦400,000 monthly, net
Application Deadline: 16 November 2026

Job Overview

Elite Talent Placements is recruiting a Centre Manager to oversee the daily operations of a healthcare diagnostics facility in Benin City, Edo State.

The successful candidate will lead laboratory, imaging, patient service and administrative operations, ensuring that services are delivered safely, accurately and within established professional and regulatory standards.

The role combines healthcare operations management, staff supervision, financial control, quality assurance, regulatory compliance and business development. The Centre Manager will also work with the marketing team to increase patient volumes, strengthen referral relationships and improve the facility’s revenue and reputation.

The successful candidate will report to the Group General Manager.

About Elite Talent Placements

Elite Talent Placements (ETP) provides corporate training and talent acquisition services to organisations in Nigeria. The company connects businesses with industry experts and supports organisational development through training and recruitment services.

Elite Talent Placements is handling the recruitment process for this position.

Key Responsibilities

1. Centre Operations Management

1. Oversee daily laboratory, imaging, reception, sample collection and results delivery operations.
2. Monitor patient flow, appointment scheduling and service turnaround times.
3. Ensure that laboratory, imaging and patient services are delivered safely, accurately and on schedule.
4. Coordinate operational activities across the different service units.
5. Identify operational challenges and implement appropriate improvements.

2. Staff Management and Supervision

1. Lead scientists, laboratory technicians, radiology personnel and support staff.
2. Manage staff schedules, rosters and work allocation.
3. Conduct staff appraisals and monitor individual and team performance.
4. Coordinate staff training, discipline and professional development.
5. Ensure that relevant professional licences and registrations remain valid.

3. Business Development and Revenue Growth

1. Work with the marketing team to increase patient referrals and service volumes.
2. Develop relationships with corporate organisations and Health Maintenance Organisations (HMOs).
3. Support the development and management of screening programmes.
4. Review service pricing and the mix of services offered by the centre.
5. Monitor patient volumes and revenue performance against approved budgets.

4. Quality Assurance and Clinical Governance

1. Maintain quality management systems and standard operating procedures.
2. Ensure proper documentation of equipment calibration and quality control records.
3. Maintain the accuracy, traceability and reliability of laboratory and imaging results.
4. Ensure that results are reviewed before release.
5. Monitor turnaround times, result accuracy and corrected report rates.
6. Support quality improvement activities and clinical governance procedures.

5. Financial Management and Controls

1. Manage centre revenue, operational costs and cash controls.
2. Monitor billing accuracy and ensure proper collection of payments.
3. Track outstanding payments from HMOs and corporate clients.
4. Monitor accounts receivable and ensure collections are completed within agreed terms.
5. Maintain financial discipline and operate within approved spending limits.

6. Patient Experience and Data Confidentiality

1. Monitor patient satisfaction and service delivery standards.
2. Handle patient complaints and coordinate appropriate service recovery.
3. Ensure the confidentiality of patient information and medical records.
4. Enforce data protection requirements in line with the Nigeria Data Protection Act.
5. Promote professional conduct and responsible handling of sensitive information.

7. Regulatory Compliance and Equipment Management

1. Ensure that facility, equipment and staff licences remain valid.
2. Maintain compliance with relevant healthcare regulatory requirements, including those involving MLSCN, RRBN and NNRA.
3. Keep the facility prepared for regulatory inspections and audits.
4. Ensure that identified compliance findings are addressed within required timelines.
5. Manage reagents, consumables and other operational supplies.
6. Coordinate preventive equipment maintenance and service contracts.
7. Ensure purchases remain within approved limits and follow Group procurement procedures.

8. Reporting and Audit Support

1. Prepare and submit weekly operational, quality and financial reports.
2. Monitor key performance indicators across the centre.
3. Support internal audit and Governance, Risk and Compliance (GRC) reviews.
4. Maintain accurate operational and compliance documentation.
5. Track audit findings and ensure corrective actions are completed.

Key Performance Indicators (KPIs)

The Centre Manager will be assessed using the following performance indicators:

Operational and Financial Performance

1. Cost control and equipment uptime.
2. Test volumes and revenue against budget.
3. Timely collections and management of outstanding receivables.

People Management

1. Staff retention.
2. Employee performance and productivity.

Patient Experience

1. Patient satisfaction levels.
2. Time taken to resolve patient complaints.

Quality and Compliance

1. Service turnaround times.
2. Accuracy of test results and corrected report rates.
3. Validity of licences and accreditation compliance.
4. Audit findings and timely completion of corrective actions.

Requirements and Qualifications

Interested candidates should meet the following requirements:

1. A B.Sc. or HND in Medical Laboratory Science, Health Services Management, Public Health or a related discipline.
2. Between 5 and 7 years of experience in diagnostics or healthcare operations.
3. At least 3 years of management experience.
4. Relevant professional registration in good standing.
5. Knowledge of laboratory and imaging operations.
6. Understanding of healthcare quality management systems and Nigerian healthcare regulations.
7. Strong financial management and people management skills.
8. Excellent communication skills, particularly when dealing with clinicians, HMOs and corporate clients.
9. High levels of integrity, discretion and professionalism.

Additional Advantage

An MBA or Master of Public Health (MPH) qualification will be an added advantage.

Salary and Remuneration

The advertised remuneration is ₦300,000 to ₦400,000 monthly, net.

The final salary within this range will depend on the candidate’s qualifications and professional experience.

Job Details

Category	Details
Job Title	Centre Manager
Recruiter	Elite Talent Placements
Location	Benin City, Edo State
Department	Management and Operations
Reports To	Group General Manager
Employment Type	Not specified
Experience	5 to 7 years
Management Experience	Minimum 3 years
Qualification	B.Sc. or HND
Salary	₦300,000 to ₦400,000 monthly, net
Application Deadline	16 November 2026

How to Apply

Interested and qualified candidates should send their updated CV to:

Email: luxdei.nigeria@gmail.com

Email Subject: Centre Manager

Applicants should use Centre Manager as the subject of their email when submitting their applications.

Application Deadline: 16 November 2026.