Operations Officer (ICU) at JoyBridge HR Solutions

JoyBridge HR Solutions is recruiting an Operations Officer (ICU) for a full time position in Yaba, Lagos State. The successful candidate will support the operational and financial performance of Intensive Care Unit activities by monitoring patient billing, revenue, service expenses, essential stock availability, and outstanding operational issues.

The position is suitable for detail oriented and proactive candidates with numerical accuracy, basic spreadsheet skills, and the ability to coordinate activities across different departments.

Job Overview

Job Detail	Description
Job Title	Operations Officer (ICU)
Company	JoyBridge HR Solutions
Location	Yaba, Lagos State
Employment Type	Full Time
Industry	Healthcare Operations
Application Deadline	30 November 2026

About JoyBridge HR Solutions

JoyBridge HR Solutions is a human resources consulting and management firm that supports organisations with workforce strategies, employee engagement, and human resource processes.

The company provides tailored solutions in talent management, compliance guidance, and human resource best practices.

It is recruiting an Operations Officer to support the smooth running and financial performance of ICU operations.

Job Summary

The Operations Officer will oversee key administrative and operational activities within the Intensive Care Unit.

The role involves monitoring billing accuracy, comparing revenue with operating expenses, tracking essential medical supplies, following up on operational challenges, and preparing reports for management.

The successful candidate will also coordinate with pharmacy, clinical, administrative, client service, and finance teams to ensure operational issues are addressed promptly.

Key Responsibilities

1. Cost and Financial Monitoring

The successful candidate will:

1. Monitor major service expenses associated with ICU operations.
2. Compare ICU revenue against operating costs.
3. Identify unusual expenditure and potential financial discrepancies.
4. Recommend ways to minimise wastage and improve cost management.

2. Patient Billing and Revenue Monitoring

Responsibilities include:

1. Review daily patient bills for accuracy.
2. Identify billing errors and discrepancies.
3. Monitor patient deposits and outstanding balances.
4. Ensure proper reconciliation of bills and payments.
5. Support accurate revenue monitoring and reporting.

3. Operational Accountability and Coordination

The Operations Officer will:

1. Work closely with pharmacy, clinical, administrative, client service, and finance teams.
2. Identify and follow up on operational gaps.
3. Coordinate pending actions across relevant departments.
4. Provide timely operational updates to management.
5. Support effective communication between departments.

4. Stock and Inventory Monitoring

The successful candidate will:

1. Monitor the availability of essential medications, consumables, and medical supplies.
2. Identify potential stock shortages.
3. Track the usage of essential supplies.
4. Report wastage, stock discrepancies, and other inventory concerns.
5. Follow up on supply issues affecting ICU operations.

5. Records Management and Reporting

Responsibilities include:

1. Maintain basic records of patient activities.
2. Track patient admissions and discharges.
3. Record services rendered within the ICU.
4. Prepare weekly and monthly operational reports.
5. Report on billing, revenue, expenses, stock concerns, and operational issues.
6. Provide accurate information to support management decisions.

6. Operational Follow Up

The Operations Officer will:

1. Follow up on equipment faults and maintenance requirements.
2. Monitor pending repairs and maintenance activities.
3. Track delays in the delivery of essential supplies.
4. Identify issues affecting ICU operations.
5. Escalate unresolved operational concerns promptly.

Requirements and Skills

Interested candidates should demonstrate the following:

1. Ability to review financial figures and identify discrepancies.
2. Ability to prepare simple operational and financial reports.
3. Basic proficiency in Microsoft Excel or Google Sheets.
4. Good communication and coordination skills.
5. Strong follow up and organisational abilities.
6. Excellent attention to detail and numerical accuracy.
7. Ability to work effectively with different departments.

Salary and Employment Details

The vacancy is a full time position based in Yaba, Lagos State.

The employer has not specified the salary, employee benefits, minimum academic qualification, or years of experience in the supplied announcement.

How to Apply

Interested and qualified candidates should send their curriculum vitae to the recruitment email address below.

Application Email: joybridgehrsolutions@gmail.com

Email Subject: Operations Officer, ICU

Applicants should use the specified job title as the subject of their application email.

Application Deadline: 30 November 2026.